Privacy Policy

This Privacy Policy describes how Dego Pets (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://degopets.com (the “Site”).

1. Contact Information

If you have any questions about this policy, or would like to exercise your privacy rights, you can contact us by email at:
📧 info@degopets.com

2. Information We Collect

We collect different types of information to help us process your orders and improve your experience.

a) Personal Information

When you make a purchase or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through our payment partners)

b) Device & Usage Data

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Time zone, device type

  • Pages you view and how you interact with the Site

This information helps us ensure the website loads properly and to improve performance.

3. Use of Your Information

We use the collected information to:

  • Process and deliver your orders

  • Communicate with you about your order or support request

  • Improve our products, website, and services

  • Detect and prevent fraud or misuse

  • Send updates or promotional offers (only if you opt-in)

4. Cookies

We use cookies to remember your preferences, analyze traffic, and improve your browsing experience.
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.

5. Data Sharing

We only share necessary information with trusted third parties, including:

  • Payment processors (for completing transactions)

  • Shipping providers (for delivering your order)

  • Analytics tools (to improve site performance)

We never sell or rent your personal data.

6. Data Security

Your privacy is important to us. We use secure, encrypted connections (SSL) and industry-standard methods to protect your data.
However, no online system is 100% secure, so we cannot guarantee absolute protection.

7. Children’s Privacy

Our Site is not intended for anyone under the age of 16.
We do not knowingly collect personal information from children. If you believe your child has shared information with us, please contact us immediately.

8. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask for correction or deletion of your data

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us via info@degopets.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
All updates will be posted on this page with the revised date.

10. Complaints

If you have any concerns about how we handle your data, please contact us first so we can resolve it promptly.

About Dego Pets

At Dego Pets, we believe every pet deserves the best.

With over 10 years of experience in the pet care industry, we’ve become a trusted destination for pet lovers who value quality, safety, and genuine care.

Our carefully curated selection features trusted global brands, ensuring your pet enjoys the finest nutrition, comfort, and happiness.

Our mission is to enhance your pet’s life — and give you the peace of mind that they’re getting the very best.

At Dego Pets, we don’t just sell products — we share your passion for caring.